Privacy Policy
Last Updated: March 10, 2026
1. Introduction
This Privacy Policy explains how TeenChatHouse.com (the “Website” or “Service”) collects, uses, stores, and discloses information when you access or use the Website. The Website is owned and operated by C3 Media Marketing (“Operator,” “we,” “us,” or “our”).
By using the Website, you agree to the practices described in this Privacy Policy. If you do not agree, you must not use the Website.
2. Scope and Applicability
This Privacy Policy applies solely to information collected through TeenChatHouse.com and does not apply to third-party websites, services, or platforms that may be linked or referenced.
3. Information We Collect
3.1 Information You Provide
Depending on how you use the Website, we may collect limited information you voluntarily provide, such as a username, messages sent through chat features, and communications sent to us through contact or reporting tools.
3.2 Automatically Collected Information
For safety, moderation, and security purposes, we automatically collect certain technical data, which may include:
- IP address
- Connection timestamps
- Browser type and device information
- Operating system and language settings
- Chat activity metadata (not private messages outside the Service)
3.3 Cookies and Similar Technologies
We may use cookies or similar technologies that are necessary for basic site functionality, security, and abuse prevention. We do not use cookies for behavioral advertising or commercial profiling of minors.
4. How We Use Information
We use collected information for the following purposes:
- Operating and maintaining the Website
- Providing chat and communication features
- Protecting user safety and enforcing our Terms of Use
- Detecting, preventing, and responding to abuse, fraud, or violations
- Complying with legal obligations and lawful requests
5. Child Safety and Protection
TeenChatHouse.com is designed with safety controls intended for a teen audience. We do not knowingly collect unnecessary personal information from minors, and we do not permit the sharing of private contact details through the Service.
Any suspected exploitation, grooming, or unsafe behavior may be investigated, logged, preserved, and reported to appropriate authorities, including the National Center for Missing & Exploited Children (NCMEC), as required by law.
6. Parental and Guardian Rights
Parents or legal guardians who believe their child has provided personal information or is using the Website improperly may contact us to request review, restriction, or deletion of applicable data, subject to legal and safety obligations.
7. Disclosure of Information
We do not sell or rent personal information. We may disclose information only in the following circumstances:
- To comply with legal obligations, subpoenas, or court orders
- To law enforcement or child protection agencies where required or appropriate
- To service providers assisting with Website operation under confidentiality obligations
- To protect the rights, safety, or integrity of users or the public
8. Data Retention
We retain information only for as long as reasonably necessary to operate the Website, enforce policies, comply with legal obligations, and support safety investigations. Retention periods may vary depending on the nature of the data and applicable law.
9. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
10. Prohibited Access Methods
To help maintain safety and accountability, access via VPNs, proxies, Tor, anonymizers, or similar services is prohibited. Connection attempts using such methods may be blocked or logged.
11. Third-Party Services
The Website may rely on third-party infrastructure providers for hosting, connectivity, or security services. These providers process data only as necessary to provide their services and are not authorized to use information for unrelated purposes.
12. Your Rights and Choices
Subject to applicable law, users may request access to, correction of, or deletion of certain information. Requests may be limited where retention is required for safety, legal compliance, or enforcement purposes.
13. Florida Data Breach Notice
In the event of a breach involving personal information as defined under Florida law, we will comply with notification requirements set forth in Florida Statutes § 501.171.
14. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes are effective when posted on the Website. Continued use after posting constitutes acceptance of the updated policy.
15. Contact Information
For privacy-related questions, data requests, or safety concerns, contact:
Email:
[email protected]
For urgent child safety concerns, include relevant usernames, timestamps, and URLs. We may preserve records and refer reports to appropriate authorities.