Parents & Guardians Information

Last Updated: February 4, 2026

1. Purpose of This Page

TeenChatHouse.com is an online chat service designed to allow teens to communicate in a moderated, rules-based environment. This page is intended to inform parents and legal guardians about how the Website operates, the safeguards we use, and the limitations inherent in any online communication platform.

2. Parental Awareness and Consent

By accessing or using TeenChatHouse.com, users confirm that they meet the minimum age requirements stated on the Website and that they have obtained permission from a parent or legal guardian where required by applicable law.

When a minor chooses to access the Website, continued use constitutes acknowledgement of our Terms of Use, Privacy Policy, and Community Rules. Parents and guardians are encouraged to review these policies with their child.

3. How We Work to Keep the Platform Safer

We take online safety seriously and implement reasonable measures intended to reduce abuse and inappropriate behavior, including:

  • Clearly defined rules prohibiting sexual content, grooming, and exploitation
  • Active moderation and enforcement actions when violations are detected
  • Logging of technical data (such as IP addresses and timestamps) for safety review
  • Blocking VPNs, proxies, and anonymization services to improve accountability
  • User reporting tools for flagging concerning behavior

4. Moderation and Enforcement

Moderators monitor the platform and respond to reports of rule violations. Enforcement actions may include warnings, message removal, temporary suspension, permanent bans, or referral to appropriate authorities where required.

Moderation is performed by humans and supported by technical safeguards, but it is not possible to review every message in real time.

5. Mixed-Age Network Disclosure

TeenChatHouse.com operates as part of a broader chat network that includes rooms intended for different age groups. While teen-designated areas are subject to stricter rules and monitoring, we acknowledge that online platforms cannot guarantee complete separation of all users at all times.

We actively remove users who misrepresent their age or violate age-related rules once identified, but no online service can eliminate all risk.

6. What We Cannot Guarantee

Despite our efforts, we cannot guarantee that:

  • All inappropriate messages will be prevented before being seen
  • All users will behave appropriately at all times
  • Every rule violation will be detected instantly

Parents should understand that online communication always carries inherent risks, and supervision and education remain important.

7. Reporting Concerns

Users and parents may report concerning behavior directly through the Website or by contacting us. Reports should include usernames, timestamps, and a description of the issue where possible.

Reports involving potential exploitation or safety threats may be escalated and referred to appropriate child protection agencies or law enforcement, as required by law.

8. Parental Involvement and Best Practices

We encourage parents and guardians to:

  • Discuss online safety and appropriate behavior with their child
  • Review our Terms of Use and Privacy Policy
  • Monitor online activity where appropriate
  • Encourage children to report uncomfortable interactions

9. Data and Privacy

We collect limited information necessary to operate and secure the platform. We do not sell personal data, and we retain information only as required for safety, moderation, and legal compliance.

10. Contact Information

Parents or guardians with questions, concerns, or safety reports may contact us at:
Email: [email protected]

For urgent child safety concerns, please include as much detail as possible. We may preserve relevant records and cooperate with authorities as appropriate.