Welcome To The Help Section. If you are having problems with the chat, or if you just want to learn about the chat please read on.
For Live Help please enter a nickname above and click Connect; you will automatically enter the Help room and someone will be with you As Soon As Possible.

The most common problems people have with the chat server are with commands and how to use them. Commands are quite simple to use and are typed either in the public chat room (where you normally type to talk in the room, or in a p2p (person-to-person, private). To issue a command to the server you simply type: / and then the command without a space i.e. /profile
A lot of commands work with or require parameters (addition information). The format is, for example: /profile nickname (nickname being the name of the person whose profile you wish to view, or person you wish to private chat with) i.e. /profile Joe

Now that you have a basic understanding of commands you can try them and also read on to learn more useful commands as well as other useful information about chat!

If you are having problems with your java you should download the Java Virtual Machine. Click here for more info.

You may also read the chat server rules and conditions located Here.

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FAQ:

Q: How do I change my nickname while on the chat server?

A: To change your name use the nickname command: /nick newname
For example: /nick Joe will change your nickname to Joe.

Q: How do I view someone’s profile?

A: Type: /profile nickname

Q: How do I register my nickname?

A: Type: /profile Once your profile comes up you will see a text box. Enter a password into this box and click the Register button. Use a password you will remember and DO NOT give it to anyone for any reason!

Q: How do I use colors in my text?

A: Using colors is very easy once you get the hang of it. There are two ways to use colors. The first way is by typing the colors manually each time you enter a sentence; the second way is to set the chat to automatically use specified colors each time you type. To use colors the manual way hold down the “CTRL” key on your keyboard, now press the “K” key once while still holding down “CTRL”, now release the “CTRL” and type in the color you want. Each colors is represented by a number; for example, number 4 is red and number 2 is blue. So, once you input the number you want you can then type your sentence. You may also use two colors; a background color and a text color; to do this use the same procedure as above except this time you need to specify two colors; to do this simply use two number separated by a comma “,” it should look something like this: 4,2. The second method of using colors is to click the “Cmds” button on the chat page and then select “Chat Options” from the menu. A window will now pop-up, click the “Colors” button and set your colors, then click on “OK”, now each time you type the colors you specified will be used.

Q: How do I change rooms?

A: To change rooms click the “Rooms” tab on the chat and then double click the room you wish to enter.

Q: How to I check my memos?

A: Click the “Cmds” button and select “Chat Options” from the menu, now click the “Memos” button. Note: You must be using a registered nickname to send/receive memos.

Q: How do I make my own chat room?

A: We do not allow rooms to be made; however, you may purchase a room for a One-time-Fee. Rooms are given on Pay-Per-Basis Only! Rooms are 100.00 USD (United States Dollars). This one-time-fee grants you a room on Chat-Web for as long as Chat-Web exists. This fee is non-negotiable...
Please click here for more information.

Q: What is an Administrator/Operator?

A: An Administrator is a person with the most power and authority of anyone on the chat server. Administrators cannot be kicked from a room or banned. They can enter any room no matter what modes the room may be set to. Administrators can make themselves Moderators in any room or use Moderator power without even being a Moderator. Administrators also have the power to ban anyone from the entire chat server; this is referred to as a “K-Line” or “A-Kill”.
Operators are between Administrators and Moderators. Operators have some of the power Administrators have such as issuing “K-Lines” but cannot enter rooms that are locked the way Administrators can. Operators can be kicked from channels and do not have the ability to make themselves Moderators.

Q: Can I be an Administrator/Operator?

A: The chat server has between 20,000 and 30,000 registered users and around 1,000 users chatting at any given time; out of all these people only 6 to 8 are Administrators/Operators. You chances of ever becoming an Administrator are slim to none; sorry.

Q: What is a Moderator/Can I become a Moderator?

A: Moderators do exactly what their title implies; they Moderate the rooms. Moderators are at the top of the nickname lists and their nicknames are in blue with an “@” symbol in front of them. To become a Moderator in a chat room a room Owner (SOP) has to make you one. Before a room Owner will give you Moderator status they usually have to know and be friends with you, as a certain level of trust is required to trust someone as a Mod.
To determine who owns a given room: Double click in the chat room to bring up the room information. Look at the top of the Moderator list and look for the nicknames of Owners. When you see one of the room owners in a chat room you can speak to them about becoming a Mod. Do not ask to be a Moderator in room where you see Mobert. Rooms that have Mobert in them are managed by Chat-Web Server Administration. As Chat-Web has thousand of visitors a day, many of them want to be Moderators in these server owned rooms. Very few people get to become a Mod in server owned rooms. Those who do get to become a Moderator in the server owned room are usually friends with a Server Administrator, so asking to be a Moderator in a server owned room is generally a waste of time. In most cases you will just be ignored by the Administrator you ask.

Q: Why are some nicknames green and a “+” symbol is in front of them?

A: Nicknames with a “+” symbol in front of them have SMV (Strict Moderation Voice). SMV allows those people to talk in rooms which are strictly Moderated. Rooms which are Strictly Moderated do not allow anyone without either Moderator status or SMV to talk; few rooms are ever Strictly Moderated. If a room is not strictly Moderated yet some people still have the “+” symbol in front of their names it usually just means they are friends with a room Moderator in that room; in this situation SMV is useless other then for “Social Status” on the chat server.

Q: Is advertising other websites allowed?

A: You may advertise your homepage, but ONLY if it contains none of the following or links to the following: pornographic images of ANY kind, racism of ANY kind, chat or links to other chat servers, hate sentiments, harassing images and or text directed at any person(s). If you are found to be in violation of any of these you may be banned from using the chat server.

Q: Why can’t I see all the names in the nickname list?

A: This is because you scrolled down the nickname list while you were in a larger room. To fix this problem simply go into a large room such as TeenFlirt and scroll to the top of the list.

Q: Can others see into my p2p’s/privates messages?

A: Absolutely NOT! None one, including the server staff, have the ability to read any private messages sent over the chat server.

Q: Who/What is Mobert?

A: Mobert is not a person. Mobert is a computer program tasked with the Moderation of the chat server. Mobert is programmed to kick/ban people for a number of disruptive actions. These actions include but are not limited to: text/action/sound flooding, typing in ALL CAPS, abusing/harassing others with foul language, using offensive nicknames, typing sentences which are too long and excessive advertising. Keep in mind: Mobert is a machine and like all machines is NOT perfect; it does make mistakes sometimes and we are constantly working to fix any and all errors we become aware of. If you are kicked/banned by Mobert for no reason we do apologize for this and the ban will be lifted within minutes.

Q: What is a “K-Line” / “A-Kill”?

A: A “K-line” or “A-Kill” is a ban against either a single person, group of people, area or country which is placed due to any number of reasons which include but are not limited to: user harassment, mass-advertising, spoofing, flooding, making threats and so on. A K-line or A-Kill can last from 1 minute to months depending on what the person who is K-Lined has done.

Q: I was kicked for no reason, or was not doing anything to warrant a kick; what can I do?

A: That depends; if the room is owned by an individual you may try speaking to the room owner, but aside from that, you cannot really do anything about it. If you were kicked from a server room (a room owned by the server which has Mobert in it) you either reenter the room, wait for the ban to be lifted (usually a few minutes) and reenter the room, or if you believe you are being harassed you may visit the Help room and speak to an Administrator/Operator about the problem.

If your question was not answered here in the FAQ than please scroll to the top of this page, enter a nickname and click the "Connect" button. You will then be taken to the Help room where someone will be able to assit you. Additionally, you may Email us with your questions or concerns.